View my 5 star reviews on Yelp!
“What else can I say – the guy is a pro. We found him on Yelp, and agree with the other reviewers that he is the best! We had some fairly challenging technology issues that Jesse was able to work through and fix quickly and correctly. It’s always nice when the reality is as good as the hype.”
- Rico S., from Oakland
“Once again my pc was on the blitz. Once again I thought I could figure it out, since I’m not necessarily a stooge when it comes to computers, but my computer thought otherwise. Nothing was working and I was on a deadline. My friend recommended Jesse. I called, he gave me a quick consultation over the phone to see if I could fix it first. I couldn’t. Jesse came over, was courteous, efficient, quick and nailed the problem and I made my deadline. He’s helped me make nice with my computer twice and was great both times. Highly recommend him!”
- Gigi A., from Berkeley
“I was so worried when my computer got a virus, but Jesse came to pick it up that evening and brought it back in perfect condition only a day later. Great price too. Thank you so much for rescuing my computer!”
- Kate K., from Oakland
“Jesse came in and assessed my computer which was crashing and slow. Unlike my former tech who charged incredibly high prices and did not assess, Jesse shot straight and recommended a new computer to meet my fast performance and multi-tasking needs. Double checked my specifications, installed and networked the new unit. Within two hours had the entire networked CPU to laptop system up and running, everything done and at a fair price.
Smart, honest, fair and no nonsense. High recommendation from business consultant who lives and dies by computer performance. Jesse is my computer tech now. No one else touches my system.”
- Pat H., from Emeryville
“Nothing but excellent! From the response time to the actual repair and delivery, Jesse’s customer service and know-how shows.
Pricing is definitely appropriate.
Seriously, when my other laptops craps out, I will be calling Jesse again. No one else gets to touch my stuff. I will be telling everyone about how good and honest he is.
Thank you Jesse. You’re going places.”
Nicolas H., from San Francisco
“I called Jesse to fix my computer in the afternoon and he made an appointment for me the very next morning. He was pleasant, on time, listened to my issues, gave me an estimate and worked until it was fixed, charging under the estimate. His rate is really fair and my computer is great now. I highly recommend his services.”
- Amy F., from San Francisco
“My Acer laptop had been gradually slowing down for a while, and I decided to upgrade from AT&T DSL to Comcast Cable, thinking a faster connection might help. At this point web browsing became horribly slow – untenable really. I took my machine to Jesse, who turned it around within 24 hours and now everything loads quickly, video no longer stutters, but plays smoothly – it’s all good. Jesse totally comes through (and seems like a nice guy, to boot!). I’d also recommended him to a friend who accidentally spilled a cocktail into her laptop (hey, it happens). He got her machine from non-functional to normal again with a new motherboard, no data lost, and caught a virus that could have corrupted her hard drive. I’d use his services again in a heartbeat!”
- Ruby G., from San Francisco
“I don’t live in Alameda, but my 80+ year old mom does. When she called me about a computer problem I couldn’t fix, I searched and found Jesse Edmunds and called him based on these reviews – the fact is, it’s kind of scary to send someone you’ve never met to your 80+ year old parent’s place. Jesse went to my mother’s assisted living place, located and fixed her problem, and my mother was very pleased, both with his professionalism and fair charge. She told me she’s saving his business card. Thanks, Jesse!”
- Cynthia R., from Napa
“I am a small business owner with an office and a home office, so I have a small network at the office as well as similar needs at my home.
Upon coming to the office one day, I realized that our internet connection was not working and nothing I did could restore it. I do not consider myself PC illiterate, but after talking with Comcast for about an hour to no avail, I decided that it made more financial sense to call a professional in to take care of the job. Enter Jesse Edmunds Comuter Services.
I phoned Jesse and he made an onsite visit to our office the next day. Upon discusisng our issue, he insightfully tracked down the problem, which was actually a hub located in a closet in the next office. Prior to beginning his work, he gave me an estimate of the time required to diagnose and probably fix the issue, and the estimate was right on. Since we didn’t have a replacement, Jesse drove home, picked up a loaner for us from his home, and came back to install it. He left the loaner with us for about three weeks I think, at no cost! That’s SERVICE!
After restoring the internet, I decided to hire Jesse to help with some other IT projects I’d had in mind. Namely, to reconfigure our small network to include a Network Attached Storage (NAS) device, install and network a new PC, add more RAM to one PC, and get all our printers/scanner working on all machines. Although the latter has become a challenge due to 64-bit Vista’s incompatibility with many peripheral drivers, everything else was accomplished on time, and on budget.
Jesse was curteous, professional, and the jobs were done right. I was so satisfied, that the next time we had an issue, I called Jesse immediately, scheduled for 2 days later, and he was here again and fixed our issues again.
On this visit, I also asked him to diagnose a laptop that went “kaput” over a year ago, and without any problems he was able to figure out that it was not a lost cause, gave me an estimate of $150 to fix, and came in under that estimate at $112.50. The problem ended up being a hard drive corruption issue and all the programs, data, etc were completely saved and the laptop is working great.
I would highly reccommend Jesse Edmunds Computer Services for any small business or home IT repairs. He has proved himself to be knowledgeable, capable, and affordable. Thanks Jesse!”
- Mehul T., from Oakland
“While Susan is many things, techno-savvy is not really one of them.
Techno-literate and massive nerd/geek? Yes.
Checking the far reaches of my computer after my hacker incident to see if there are any viruses lurking in the shadows? No.
Mr. Edmund’s was friendly and professional. Super fast turn around and affordable pricing. He really seems to know his stuff-Macs, PCs, etc… I have complete faith that he could fix anything that goes wrong with my computer.
A million times better than that so-called “genius” bar at Apple.”
- Susan C., from Oakland
“Jesse has helped me several times to repair and tune my network of three computers. He is quick to respond, very professional and always does what I need him to do quickly and without glitches. He also gives me greater insight into how to use my computers more effectively. I recommend him highly!”
- Barry F., from Oakland
“Jesse is excellent at explaining what he’s doing to solve whatever problem you happen to have. He’s helped me to avoid making the same (somewhat embarrassing) mistakes twice, and to me, that’s the kind of service that makes all those other overpriced services, well… obsolete. You get the kind of individual service you’d expect from an independent professional. I would recommend Jesse not only as an honest repair guy, but also as a professional consultant who really understands hardware/software troubleshooting, networking, etc. I haven’t yet encountered a problem he hasn’t been able to explain and fix. Definitely five stars.”
- John G., from Oakland
“I can yelp again! Thanks to Jesse.
My laptop was stricken with some kind of computery disease. I found Jesse on Yelp and gave him a call. He responded almost immediately and after a couple of emails I made the appointment.
He arrived right on time and after a bit of dialogue got right to work on the victim. Within a couple of hours (he quoted me 2 hours and was right on target!) he was done.
I knew going in what it would cost (approximately) his quote was right on. He does charge hourly – which is nice – because you know how much to expect and if it starts racking up – you can stop the process if it just isn’t worth it and buying a new computer makes more financial sense. Plus he gives a discount to yelpers! What a deal! He not only fixed the problem, I got a little discount and I have scheduled his services for another victim in our household.
He is courteous, efficient, reliable, and accurate in his assessment and fix of the problem.
Don’t hesitate to call him if you need a computer doctor!”
- Hallie H., from Oakland
“Computer problems? No more problems if you call and use Jesse Edmunds services. Prompt, efficient, get’s it done, excellent value.
Come to think of it, where is he? Haven’t seen him once since he fixed my computer. Now that’s service!”
- Larry T., from Berkeley
“I was very pleased with Jesse Edmunds’ work for me. It was easy to set up an appointment with Jesse to get my new computer up and running. He was prompt, effective, efficient and courteous throughout the job. I highly recommend his computer services.”
- Jeffrey K., from Oakland
“Jesse is second only to not spilling water on my laptop. Unfortunately, not-spilling-water-on-my-laptop was not an option at the time (because I spilled water on my laptop), so I consulted Yelp and called Jesse. He was professional and communicative, and the repairs ended up costing slightly less than the (very reasonable) estimate he gave me.”
- Val L., from Oakland
“I recently had a meeting with Jesse Edmunds for the purpose of improving my computer skills. He came to my office on time. He was prepared to answer all my questions in an intelligent and patient manner. I found him to be patient, courteous and knowledgeable. I have no hesitation in recommending him for similar service.
- Mordechai M., from Oakland
“Jesse is fast and efficient and knowledgeable about all types of computer glitches. He has fixed my computer problems for many years now, including networking my house. He has also helped me learn how to use many computer programs.”
- Kathy B., from Oakland
“Jesse was magically able to fix my printer the same day I called. He arrived on time and was very professional. I will utilize his expertise again and highly recommend his services to others.”
- Kathleen C., from Oakland
“Jesse was quick to respond, professional, and wholly helpful in his diagnosis/problem solving. He explained his thinking throughout the process and ultimately called Dell on my behalf, wading through the endless tech support chain and ultimately discovering that my warranty would cover the necessary repairs. He even had the Dell repair tech do the work at his office so he could oversee the process. And now everything is humming along at a healthy 37 degrees. Yeehaw.
Highly recommended.”
- Jake S., from Oakland
“Jesse Edmunds has provided excellent service to my small business over the last 8 years. He has:
* Networked all our computers.
* Built at least 10 of our computers from scratch.
* Fixed hundreds of software problems.
* Built several websites for us.
* Upgraded our internet service provider to a faster one.
* Taught many people how to use software programs.
All of this at very reasonable rates.”
- Gillette E., an Oakland small business owner
“Jesse is great. He is knowledgeable, thorough and efficient. When I first called, I told him everything I needed done and when he arrived, he had written it down and reviewed it with me before we started. He wrote down an estimate and then he proceeded to do the work. What I liked best about him was his responsiveness, his great listening skills and his ability to quickly complete the job. Jesse is very professional and pleasant to work with.”
- Deborah J., from San Francisco
“Punctual and Professional. I had him come to my office and did three different task on three different computers simaltaneously.”
- Junaid K., from Orinda
“Jesse is knowledgeable about a variety of computer problems, available for house calls and a big help for those of us who are technologically challenged.”
- Roberta G., from Oakland
“Jesse is truly a professional, who will give you the best advice.
I left him a message in the morning, and at noon he was calling me back. He picked up my mac (I don’t have a car) at no extra cost, diagnosed it, and brought it back when done, within a couple of days.
I will recommend Jesse to my firends.”
- Hernan C., from Oakland
“Very reasonably priced and super helpful that Jesse comes to your home to evaluate your PC and give you an estimate on the work.”
- Sue S., from Oakland
Call me at 510-919-6840 – 24 hours a day, 7 days a week, to get a free quote, ask any questions, and set up an appointment at any time that works best for you.